FAQ

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What do I do if I want to get a transfer to another apartment?

You apply for a transfer at your service centre. All questions about transfers and the waiting time for moving to another apartment should be directed to the City of Reykjavík’s Welfare Department or to your service centre.

If a transfer has been approved and you have been allocated another apartment, a process similar to the one you went through when you were first allocated an apartment takes over. You should call us and request a viewing of the new apartment. If you accept the new apartment, you should book an appointment for signing the rental agreement. When moving, it is important to change your legal domicile as soon as possible, as well as renew applications for housing benefits and special housing support in accordance with the new address. 

Charges apply to transfers between apartments. The fees consist of a one-time fee of ISK 30,000 and a daily fee calculated for each day you still have your previous apartment after signing a contract for a new apartment. 

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